REGULATORY INFORMATION

Gowling WLG (UK) LLP

Gowling WLG (UK) LLP is a limited liability partnership registered in England and Wales with number OC304378. Gowling WLG (UK) LLP is regulated and authorised by the Solicitors Regulation Authority and is subject to the SRA Code of Conduct. Its registered office address is 4 More London Riverside, London SE1 2AU.

VAT number: GB 858 6988 38.

Gowling WLG (UK) LLP is registered in the Dubai International Financial Centre, Dubai, United Arab Emirates as Gowling WLG (UK) LLP (Dubai Branch), a Recognised Limited Liability Partnership with Registered Number CL0457. Gowling WLG IP LLC, a wholly owned affiliated business of Gowling WLG (UK) LLP which operates outside of the DIFC, is engaged on a subcontract basis to provide support in Dubai on trade mark/patent searches, enforcements, registration and ancillary administrative support services which can only be undertaken by an onshore entity in the U.A.E. Gowling WLG IP LLC operates under Professional Licence Number 759390, and has a share capital of AED100,000.

Gowling WLG (UK) LLP is registered in Singapore as a foreign company, Gowling WLG (UK) LLP (Singapore Branch), with UEN T15FC0027K.

Gowling WLG (France), AARPI

Service provider

Our services from our office in France are provided by Gowling WLG (France), AARPI which is an Association d'Avocats à Responsabilité Professionnelle Individuelle - AARPI at the Paris Bar. Gowling WLG (France), AARPI is a party to a transnational agreement with Gowling WLG (UK) LLP and a member of a recognised association. It is also an affiliated business of Gowling WLG (UK) LLP. VAT number: FR41 522 695 600. More information about the structure of Gowling WLG can be found on our Legal Information page.

Contact details

Our office is located at 38 avenue de l'Opéra, 75002, Paris. Tel +331 (0)1 42 99 35 00, Fax +331 (0)1 42 99 35 01. 

Regulation

Partners in Gowling WLG (France), AARPI are Avocats à la Cour in France, registered with the Barreau de Paris (Paris Bar Association). Regulations applicable to members of the Paris Bar are available through the Ordre des Avocat de Paris at www.avocatparis.org or by contacting the Direction de l'Exercice Professionnel (+ 33 (0)1 44 32 47 76).

Paris office may also have lawyers from other jurisdictions who are members of foreign Bars or who are dual qualified. Further information on our people and their professional qualifications can be found on on our corporate website gowlingwlg.com.

Professional liability insurance

Lawyers registered with the Paris Bar are covered by an insurance policy provided by the Paris Bar, details of which can be supplied by the Bureau des Assurances of the Ordre des Avocat de Paris (+33 (0)1 44 88 59 84).

In addition, Gowling WLG (UK) LLP maintains global professional indemnity insurance cover for itself and all affiliates provided by a consortium of Underwriters at Lloyd's, policy number LBQ 060/15, arranged by Tindall Riley & Co Limited, trading as Libra Managers, Regis House, 45 King William Street, London EC4R 9AN. Its professional indemnity insurance covers appropriate territories.

Our services

We are committed to providing the highest quality services to all of our clients. Should you have any specific question regarding the services, please feel free to contact the matter partner responsible for the work or the French country managing partner.

The EU Regulation on Consumer Online Dispute Resolution enables clients who have a complaint about a service that they bought online to submit a complaint via an online form. Further information can be found at http://ec.europa.eu/consumers/odr/.

The Paris Bar Association (Ordre des Avocats de Paris) provides various procedures for dispute resolution. Consumer mediation is free of charge, except for the expenses provided for in 3 ° and 4 ° of article R. 612-1 of the Consumer Code. Details of the procedures can be obtained from the Paris Bar at http://www.avocatparis.org (exercice de la profession/textes sur la profession/décret no.91-1197). You can contact directly Mr Jérôme Hercé, mediator of the legal profession, address: 22, rue de Londres - 75009 Paris, email: mediateur@mediateur-consommation-avocat.fr - website: https://mediateur-consommation-avocat.fr. Alternatively, you can contact one of the two Mediators appointed by the Paris Bar (currently approved) to the following address: Mediator of the Paris Bar, 11, place Dauphine 75053 Paris cedex 01.

Gowling WLG (Monaco) SARL

Gowling WLG's office in Monaco operates as a "Société à Responsabilité Limitée" (SARL). Gowling WLG (Monaco) SARL is an affiliated business of Gowling WLG (UK) LLP.

Germany

We practise law in Germany through Gowling WLG (UK) LLP, a limited liability partnership registered in the commercial register (Companies House) of England and Wales with registered number OC304378. Its registered office address is 4 More London Riverside, London SE1 2AU.

Information pursuant to Sec. 5 German Tele Media Act (Telemediengesetz) and the Regulation on Service Information Requirements (DL-InfoV)

  • Contacts
  • Bar admission
  • Professional regulations
  • Tax identification number

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Contacts

Information required to contact the German offices of Gowling WLG can be found under https://gowlingwlg.com/en/united-kingdom/global-reach/germany.

Bar admission

Unless otherwise stated, all lawyers practising in the German offices of Gowling WLG are admitted to practise as lawyers (Rechtsanwalt) in the Federal Republic of Germany and are members of the Bar Association (Rechtsanwaltskammer) for their respective offices:

Munich: Rechtsanwaltskammer München
Stuttgart: Rechtsanwaltskammer Stuttgart

Professional regulations

The following professional regulations apply in particular to German lawyers:

  • BRAO - Bundesrechtsanwaltsordnung
  • BORA - Berufsordnung für Rechtsanwälte
  • Fachanwaltsordnung
  • Gesetz über die Vergütung der Rechtsanwältinnen und Rechtsanwälte
  • Berufsregeln der Rechtsanwälte der Europäischen Gemeinschaft (CCBE)
  • Gesetz über die Tätigkeit europäischer Rechtsanwälte in Deutschland (EuRAG) v. 9.3.2000 (BGBI. I S.182)

More information about the professional regulations that apply to German lawyers (Rechtsanwälte) is available on the website of the German Federal Bar Association (Bundesrechtsanwaltskammer) at http://www.brak.de/fuer-anwaelte/berufsrecht/.

Professional Indemnity Insurance

Professional indemnity insurance for the lawyers (Rechtsanwälte) practising in the German offices of Gowling WLG is provided by R+V Allgemeine Versicherungs AG, Raiffeisenplatz 1, 65189 Wiesbaden, Germany. The territorial scope of the insurance coverage comprises legal advice in at least the European Union member states and complies with at least the legal requirements pursuant to sec. 51 of the Federal Lawyers' Act (Bundesrechtsanwaltsordnung - BRAO).

Tax identification number

DE 261 816 253

Information pursuant to sec. 36 of the Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz - VSBG)

In Germany, the relevant dispute resolution body with power to hear consumer disputes for claims involving an economic interest arising out of the lawyer-client relationship is the Schlichtungsstelle der Rechtsanwaltschaft (German Conciliation Body for the Legal Profession), Neue Grünstraße 17, 10179 Berlin, www.schlichtungsstelle-der-rechtsanwaltschaft.de. Members of the legal profession are not obliged to participate in dispute resolution proceedings brought before a consumer dispute resolution body. Gowling WLG (UK) LLP does not participate in any dispute resolution proceedings brought before consumer dispute resolution bodies, including the Schlichtungsstelle der Rechtsanwaltschaft.

Client account interest policy of Gowling WLG (UK) LLP for client monies held in UK client bank accounts

In this part of the Legal Notice, "we", "us" and "our" refer to Gowling WLG (UK) LLP.

a) General Client account

Client monies will ordinarily be held in our general client account as part of a pool of funds covering different clients and matters.

Where funds are held in this way we calculate and pay a sum in lieu of interest as follows:

  • on cleared funds held overnight;
  • on a daily simple interest basis compounded quarterly;
  • subject to a de minimis of £5 at the point that interest is allocated to a matter ledger; and
  • at a rate of interest equivalent to the rate paid to us by our principal banker Lloyds on our client call account.

In practical terms a calculation and allocation is made

  • across all general funds on matters held at quarter end July, October, Jan and April; and
  • on a matter by matter basis as required in the intervening period.

Interest will be paid out as directed by the client which may be at the end of the matter or on an interim basis.

Client monies covered by unpaid client account cheques at the point that the interest calculation is run will be excluded from the principal funds on which the rate of interest is applied.

Funds will normally be available on instant access to facilitate transactions. However, with client agreement, and where appropriate we can place large (>£500,000) deposits on a term deposit or money market and will arrange for all interest earned in this instance to be paid in full to the client. Please refer to our Treasury Team to establish what is possible on behalf of a client.

Interest is paid gross of tax.

b) Non-sterling client bank accounts

We do not receive interest on non-sterling client bank accounts and consequently will not pay any interest on non-sterling client balances. However, where there is a requirement to hold large non-sterling fund balances we can explore, with client agreement, money market options and pay all interest earned on this arrangement to the client.

c) Designated client monies

If client monies are held in a separate designated deposit account all interest earned on that account will be credited to the client in full.

Interest is paid net of tax unless otherwise instructed.

d) Joint accounts

Joint accounts held between Gowling WLG (UK) LLP and another law firm will be held as for designated accounts.

The application of the policy in the case of particular clients may be varied by written agreement, without any obligation to apply such agreement to other clients.

We will ensure that client monies are held with a bank which is regulated by the Financial Conduct Authority.

We will keep this policy under review and reserves the right to vary it as market conditions change. Any change will take immediate effect whether or not notified to clients concerned.

Copyright

All material (including without limitation photographs) on this website is, unless clearly indicated to the contrary, subject to the copyright ownership of one or more Gowling WLG entities and may not be reproduced in any format and in any circumstances without the prior written consent of a person duly authorised on behalf of the owner(s).

Users may access and download the contents of these pages and store a copy on a temporary basis for the sole purpose of viewing the pages. Permanent storage, copying or re-distribution of these pages is prohibited. Gowling WLG encourages appropriate links to its website with prior permission from the web manager.

Gowling WLG is a registered trade mark owned by Gowling WLG International Limited.

Professional Indemnity Insurance

In accordance with the disclosure requirements of the European Framework Services Directive 2006, and as implemented by local law, Gowling WLG (UK) LLP and its affiliates have the benefit of professional indemnity insurance in excess of the minimum level required by the Solicitors Regulation Authority of England and Wales and, if any, by the bar authority, or equivalent, in every other jurisdiction in which Gowling WLG (UK) LLP and any of its affiliates practices.

Gowling WLG (UK) LLP maintains professional indemnity insurance cover in accordance with the Solicitors' Indemnity Insurance Rules 2013, as set out by the Solicitors Regulation Authority. Minimum mandatory cover is provided by a consortium of Underwriters at Lloyd's, policy number FINPL1700016, arranged by Tindall Riley & Co Limited, trading as Libra Managers, Regis House, 45 King William Street, London EC4R 9AN. Its professional indemnity insurance covers appropriate territories.

Complaints Procedure

We aim to provide a high-quality service to all of our clients at all times and we wish you to be fully satisfied with all aspects of the service we provide to you.

If you have any concerns with our service, the level of our fees, or with the way in which we have dealt with any job, please first contact the person dealing with the matter. If you prefer, you can contact his or her supervising partner by telephone, email or post. Their details will appear on any Gowling WLG (UK) LLP correspondence you have received. You might alternatively contact your client partner.

We treat complaints very seriously and make every effort to deal with them effectively. We will investigate your complaint, and respond fully as soon as possible. Your complaint will be handled by the supervising partner or your client partner.

We aim to acknowledge your complaint within two working days from the date of receipt and send an initial response within 10 working days. Should a substantive response be required, we aim to send this to you within 20 working days. If, for any reason, we are unable to respond fully within 20 days we will tell you why, and when we expect to reply to you in full.

We aim to resolve your complaint as quickly as possible and in any event within eight weeks from the date of receipt.

If we are unable to resolve your difficulty in this way, you will be offered the opportunity of an internal review. This will usually be handled by our General Counsel, Mary Mackintosh, our Chairman, Andrew Witts or our Chief Executive, David Fennell.

If you do not believe that we have responded to your complaint within a reasonable time, or you are not satisfied with the response, you should contact the Legal Ombudsman. The helpline number is 0300 555 0333, and the address is PO Box 6806, Wolverhampton, WV1 9WJ. If you are calling from overseas, the contact telephone number is +44 (0)121 245 3050. You can email the Legal Ombudsman at enquiries@legalombudsman.org.uk.

A six-month time limit, from the date of our final response, normally applies to complaints to the Legal Ombudsman. Usually complaints must be made to the Legal Ombudsman within six years of the date of the reason for the complaint, or within three years of discovery of the reason for the complaint.

The Legal Ombudsman will not accept complaints where the act or date of awareness goes beyond 6 October 2010. Further information can be found on its website at www.legalombudsman.org.uk.

Please note that the service provided by the Legal Ombudsman is only available to certain types of clients/organisations. Further details of those eligible for the service can be found on the Legal Ombudsman's website. Alternatively, you should contact the Ombudsman on the helpline number given above.

The EU Regulation on Consumer Online Dispute Resolution (ODR) enables clients who have a complaint about a service that they bought online to submit a complaint to an ODR platform via an online form. Further information can be found at http://ec.europa.eu/consumers/odr/.